What If I Could Show You...
How To GROW Your CLEANING BUSINESS And Create A 7-Figure, FREEDOM Business With The Income You Deserve!
Tired of cleaning? Sick of employee turnover weighing you down? You're not alone. It's time to drop the ball and chain of business, and take action on your NEXT best steps to success. Learn more today!
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- Expert Training 16 Module self-paced online video training, so you train when YOU want to, day or night
- Expert Tools All the forms, customizable templates you need to succeed
- Expert Support Live weekly coaching for problem solving and accountability
- Expert Events The most inspirational and informative live training events, business field trips, and retreats
- The Right Start - Stop stalling and just START! Shed your limiting beliefs, the number one reason most maid services fail or have low profitability, why 93% of all maid services never gross a million dollars in sales a year.
- Owner’s Role - how to get out of the field and stay out, how to transition clients who only want you, training your cleaners to “clean like you”, overcoming excessive chaos, the entrepreneurial myth, scaling a profitable business, time management vs overwhelm
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The Profit Model - setting up the best model for profitability and ease of operations from team size, automobiles, uniforms, 1099 vs W2, wage structure
- Staffing - Pay For Performance, how to find, attract, screen the best staff. How to build a career-cleaner culture, how to reduce and prevent disruptive employee turnover, absenteeism, and drama
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Staffing & Training - the correct way to train for speed, quality, and consistency. How to duplicate your best staff and maintain quality over time
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Branding - how to build or (re-build) a winning brand, avoid the price wars, the commodity image, and attract the the highest paying clients
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Marketing - maid service specific strategies for finding top paying, repeat clients, winning back lost clients, standing out in a crowded market, how to forecast growth, understanding and measuring attrition
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Pricing & Bidding - specific tools and tips for pricing jobs accurately, up-selling, winning and closing more bids, move-in/move-out cleans, deep cleans, measuring & pricing dirt
- Sales - how to track and measure everything, close the sale, win the repeat business, price high and still win, sell over the phone, defining service profiles, how to track customer acquisition cost, and measure ROI
- In-Home Estimates - to do or not to do, the best way to conduct estimates, what to leave behind, customer contracts, company policies, winning, closing more sales
- Systems & Process - creating a self-running business, how to systemize everything so that your business can grow, scale, and eventually run without you
- Maintaining Quality - avoiding the franchise reputation, standardization, delivering excellence, setting expectations, reducing complaints, handling complaints, securing 5-star reviews
- Organizational Chart - Building the administrative roles and responsibilities, who to hire first, scheduling, sales, customer service, operations, cleaners, team leaders, training managers, admin assistants, promote within
- Business Metrics - Know thy numbers. the KPIs (key performance indicators), what to track and measure, industry norms for revenue, costs, overhead, and owner’s profit, running your business by the numbers
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Basic Operations - managing keys, alarms, scheduling recurring jobs, booking initial cleans, one time cleans, managing supplies, laundry, equipment maintenance , pay day procedures, absence and vacation policies, employee non-compete contract, customer contracts and policies
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Managing Growth - growing to a million dollars, creating a business with the end in mind, setting up for quality of life, re-sale, or just ease of operations and stable profits with long-term stability
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